Mobile maintenance engineer completing a scheduled lone-worker check-in beside a service van

Working alone is not limited to remote jobs or night shifts. It can include travelling between sites, visiting customers, working in an isolated part of a busy building or completing a task after everyone else has left.

This straight-talking course helps employees, contractors and managers decide when lone work is acceptable, recognise warning signs, build reliable check-in and emergency arrangements, and stop when the controls no longer match the situation.

What you will learn

  • What counts as lone working and why the risk changes with the task, person, place and time.
  • How to recognise violence, travel, wellbeing and emergency risks.
  • How to use tested check-ins, backup communications and missed-contact escalation.
  • When the work must stop or must not be done alone.
  • Why course completion does not replace employer risk assessment or authorisation.

Duration: approximately 45 minutes. The final assessment contains 10 questions; the pass mark is 80% and retakes are allowed.

Course Content

Lesson 1 – What lone working really means
Lesson 2 – Decide whether the work can be done alone
Lesson 3 – Recognise the main risks and warning signs
Lesson 4 – Build controls that work
Lesson 5 – Respond to missed contact and emergencies
Final Quiz
Module 5 Final Assessment – Introduction to Lone Working