Course Content
Introduction – why your response matters
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What a disclosure can look like
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The first two minutes – what to say and how to say it
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What not to do – even if you mean well
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Safety first – when the workplace risk is immediate
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Confidentiality – what you can and can’t promise
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Recording – keeping it factual and safe
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Practical workplace support – what “reasonable help” looks like
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Signposting – connecting them to specialist help
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Your wellbeing and boundaries as a manager
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Closing message
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