Course Content

Introduction – why your response matters
What a disclosure can look like
The first two minutes – what to say and how to say it
What not to do – even if you mean well
Safety first – when the workplace risk is immediate
Confidentiality – what you can and can’t promise
Recording – keeping it factual and safe
Practical workplace support – what “reasonable help” looks like
Signposting – connecting them to specialist help
Your wellbeing and boundaries as a manager
Closing message